Posted on: March 28th 2025 • Posted in: Marketing Tips, Website Design
One strategy that has proven to be worthwhile in digital marketing for some years is submitting a website to online directories. However, while this is a crucial component of search engine optimisation (SEO), many businesses now question its effectiveness. In 2025, is this practice still worth your time and effort? As a professional trusted company, our answer is a resounding ‘yes,’ but let’s explain why.
So, let’s start with the basics. What are online directories?
Online directories are digital listings that provide essential business information, such as name, address, phone number, and website URL. These listings, known as citations, are a critical aspect of local SEO. Search engines, such as Google, use citations as a trust signal to verify the legitimacy and relevance of a business, largely with a local focus.
The concept of ‘local’ SEO is an area where you can easily make inroads in an otherwise saturated online marketplace. Unlike good old-fashioned Yellow Pages, your website is potentially competing for space in search engine rankings with a similar company on the other side of the world. By using citations to get you ranked for your business type in your local area, you can stand out from the crowd in the place that actually matters from a customer conversion point of view.
For example, there are countless numbers of web design and SEO companies globally, but far fewer in Suffolk, and even fewer in Bury St Edmunds. So, it’s about targeting your local audience – the ones who will convert to paying customers.
Furthermore, when your business is listed consistently across reputable directories, search engines gain confidence in your credibility. This, in turn, can boost your search rankings, making it even easier for potential customers to find you.
Citations play a crucial role in local SEO, helping businesses appear in search results, especially for location-based queries. Citations impact search rankings by increasing trustworthiness and providing valuable signals to search engines. All of the big-players in the world of SEO are still favouring local SEO using citations in 2025 and going forwards.
Here’s why citations remain important:
So, if online directories are still so important, why are they being questioned? It’s a matter of taking a quick history lesson in the evolution of online directories which will help you understand why they are still important but for different reasons. In short, they are still powerful, but they are used in a different way from their origins.
Years ago, online directories functioned as the go-to resource for finding businesses, much like potential customers previously turned to their hard copy Yellow Pages to look up local businesses.
However, with the rise of Google My Business, social media platforms, and advanced search algorithms, the landscape has shifted. While some customers do still use online directories in this way, the reality is that most of their heavy lifting is behind-the-scenes in terms of improving SEO so that when a customer Googles your business type in their local area, it’s you that comes out on top.
There are a huge range of directories that therefore remain valuable in 2025, including Google Business Profile, Yelp, local Chamber of Commerce websites, industry specific directories and review sites and more.
However, it’s useful to have knowledgeable people on the job because low-quality, spammy directories can do more harm than good. Google’s algorithms are adept at recognising poor-quality links, which can negatively impact your SEO if not managed carefully.
The short answer is yes—but with a strategic approach. Here’s how you can maximise the effectiveness of citations in 2025:
Managing citations can be a time-consuming task, and take an informed approach. So, that’s where we come in. At Kall Kwik Bury St Edmunds, we specialise in web design and SEO services, including citation management. We utilise proven strategies to ensure your business appears in the right places, helping you gain visibility and credibility in your market.
Whether you’re looking to improve your search rankings, attract local customers, establish a stronger online presence, or all three, our expertise in web design and SEO can help. By choosing Kall Kwik, you’re partnering with professionals who understand the intricacies of digital marketing and can tailor strategies to your business needs.
Ready to boost your online visibility? Contact us today to learn more about our website SEO services on 01284 752266.